repair shop lost my camera

I sent my Fuji F30 off to Fuji to be repaired, after Three week in the there repair shop they sent me a replacment camera a new F60, but no explanation, I have been phoning them every week and not once did they say they couldn't fix my camera, I wasn't even given the option to have my camera back and a refund, I have asked for my camera back. there reply was its in a box with other cameras and they have to find it, I just can't believe they throw cameras they can't repair in to a box, then when they want a spare part for the same model camera they have to sort through the box, unbelieveable, I have my suspicions the Fuji F30 is a well sort after camera, I wouldn't be surprised if someone in the Fuji repair shop took a shine to my camera and thought we'll just sent him a new camera and he'll be happy, I got a call from Fuji today saying my camera was lost, no one repaired the camera it just vanished in the repair shop, for weeks they have been telling its getting repaired, I an even more convinced now that someone in the repair has got my camera, some people may think I got a good deal but I didn't want a replacment camera, can I claim compensation for the camera Fuji lost? your help is appreciated

Tony said:

It seems reasonable to me that they replace it with the same model - why did they give you a different model?

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Fuji lost my camera, I now have it sorted with them, they are sending me a full working F30 in good condition and I get £88 I paid for the repair, they don't make the F30 any more