UNBELIEVABLE, I have just been charged a total of £60 by my bank ABBEY for being overdrawn by 88p because of a direct debit. Called them now and have refund £35 as I have not had any charges on my account before. Now want me to pay £25 which I am refusing to pay and they are sending me a complaints form. It is absurd how can you charge £60 because of 88p. The guy had a very nonchalant attitude on the phone. He could not care less, telling me that I spent money I did not have. I told him its only a joint account and we do not use it that much. It was over drawn form 28th October and by 30th £20 was paid in(I have a staning order of £20 every friday from my person account (also with ABBEY))I am gobsmacked, especially considering that we have 4 accounts with ABBEY and I have been with them over 18years.
What can I do??? Sure I cant be expected to pay £25 because of 88p????
What can I do??? Sure I cant be expected to pay £25 because of 88p????