Hi I bought a TV from Tesco in Feb 2009. Its sound is not working. Called there help line. It is still under warranty. They tried to solve the problem over phone which they could not. Offered repair by booking in and somebody will come and collect it for repair. I work and no one in home to give the TV for repair. What are my rights for replacement or refund.
TV
- Thread starter Babar
- Start date
I have asked them if I can leave TV in one of tesco stores so it can go for repair. They only want to collect from my home. Collection time does not suite my working hours. They expect me to be in home when they come for collection, that means I have to take a day off from work. It is a reasonable demand?
Secondly, as far as I could undersatnd my rights. They should provide me with replacement while they repair. It is TV which is Tesco's own brand.
Secondly, as far as I could undersatnd my rights. They should provide me with replacement while they repair. It is TV which is Tesco's own brand.