A friend bought a 24 inch plasma TV from a leading high street store a week ago, it stopped working 48 hours after he took it home.
I would have expected that it is replaced for him without any fuss, the store said they need to check it first to ensure the friend was not the cause of the damage to the TV and it will take them about a week to do this.
I would have expected a much higher level of service for a national chain of high street stores than that.
I would have expected that it is replaced for him without any fuss, the store said they need to check it first to ensure the friend was not the cause of the damage to the TV and it will take them about a week to do this.
I would have expected a much higher level of service for a national chain of high street stores than that.