My outward flight was cancelled after I had checked in and was standing at the boarding gate. The airline failed to provide an alternative flight. My travel agent (with whom I had booked the package holiday and already fully paid) sold me an alternative flight 2 days later and required me to pay for this upfront. My holiday insurance does not cover this sort of cancellation.
This has cost me:
-additional flights and transfers
-additional return journey to the airport from home
-two nights in a hotel which I am unable to have
-two nights kennelling of my pets which is not longer required
-two days less of a package holiday which was originally 7 days.
Which of the above can I claim?
Do I claim it from the airline or the travel agent?
Will the credit card company who I purchased the holiday with help?
Please reply with any advice! Thank you
This has cost me:
-additional flights and transfers
-additional return journey to the airport from home
-two nights in a hotel which I am unable to have
-two nights kennelling of my pets which is not longer required
-two days less of a package holiday which was originally 7 days.
Which of the above can I claim?
Do I claim it from the airline or the travel agent?
Will the credit card company who I purchased the holiday with help?
Please reply with any advice! Thank you