Do phone providers contact you as your contract is about to run out?

Rachelle

New Member
Apr 25, 2009
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I have a feeling that the answer is on as they probably don't want to have to upgrade you, etc.
 

Henry

New Member
Mar 4, 2010
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No, I don't think they do. I've had a phone contract for years and never been contacted about it.

I think it's up to you to act when it's up and either upgrade your mobile or switch to a better deal elsewhere.

More recently it's become the case that it's worthwhile to phone up say you want to cancel and then get offered a much better deal through 'customer retentions' as the cancellation department is now better known as.