I recently upgradaed my phone at phones 4U like i have done for many years. I was using blackberry bold and asked the sales man the diferences between the bold and the white curve. his reply was the camera is not as good and the memory not as big. Both fine for me as i do not use either. I took the phone and on further inspection at home realised it was super slow when connecting to the internet or browsing facebook. I decided there must be a fault and returned to store. I discovered that the handset was only 2g and this was the reason for slow running internet ect. I felt that i had been missold the product and wrote a letter of complaint. I recieved a call from them saying that it was my fault that i didnt ask if the phone was 3G.
Do I have any rights in returning or even swapping the handset for a 3G one!!??
Do I have any rights in returning or even swapping the handset for a 3G one!!??