Sent phone for repair, delivered to someone else

harryPAL

New Member
Mar 21, 2010
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Hi all,

I sent off my iphone for repair due to a faulty screen. Having waited a while, I emailed the shop I sent it to asking when I'd have it returned. Turns out the phone was delivered to someone else by mistake, and they are reluctant to give it back. The shop has said aside from requesting it back, there's nothing they can do, and it's up to me to take it to the police. Is that right? Also, what does the law say about the person who has my phone, I would have thought that'd be classed as theft?

Thanks