Hi Everyone,
I am a new member and just wanted to ask your advice.
I bought a bolero for my daughters communion from a bridal boutique.
The one they tried on her in the shop was too big so the owner pinned it and explained that this was how it would look if I ordered the smaller size. I was happy with this so paid (had to pay up front). After waiting 7 wks it finally arrived but when I bought it home & tried it on my daughter it was way too big and not at all like the shop said it would be. The receipt says no refunds offered which is fine I am happy to exchange it for something else as I cannot chance waiting another 7 wks for yet another size which also may not fit. The shop are not happy to exchange for another item and suggest I pay them to alter the bolero. I am not happy to do this as I feel that they mis sold this to me. Any advice would be appreciated.
I am a new member and just wanted to ask your advice.
I bought a bolero for my daughters communion from a bridal boutique.
The one they tried on her in the shop was too big so the owner pinned it and explained that this was how it would look if I ordered the smaller size. I was happy with this so paid (had to pay up front). After waiting 7 wks it finally arrived but when I bought it home & tried it on my daughter it was way too big and not at all like the shop said it would be. The receipt says no refunds offered which is fine I am happy to exchange it for something else as I cannot chance waiting another 7 wks for yet another size which also may not fit. The shop are not happy to exchange for another item and suggest I pay them to alter the bolero. I am not happy to do this as I feel that they mis sold this to me. Any advice would be appreciated.