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Rating: 2 votes, 3.00 average.

REFUND Rights with Zara.com WORST T&C

Posted 17th February 2012 at 02:44 PM by hanky

I purchased items from Zara on 08/01/12 online for delivery to store and items arrived on 12/01/12. I had 15 days to collect it otherwise it will get returned and refunded automatically. I was planning to collect it in week following 20/01 but had a grievance and went out of country. I informed Zara about death and travel on 26/01 - day before I left, and sought their approval. They told me I could collect items later. But I had to visit the store the same day still because of other issue and collected...
Consumer Newbie
Posted in Conusmer Rights
Views 7258 Comments 0 hanky is offline
Old

Zara.com Worst T&C. Refund issue - Need advice

Posted 17th February 2012 at 02:31 PM by hanky

I purchased items from Zara on 08/01/12 online for delivery to store and items arrived on 12/01/12. I had 15 days to collect it otherwise it will get returned and refunded automatically. I was planning to collect it in week following 20/01 but had a grievance and went out of country. I informed Zara about death and travel on 26/01 - day before I left, and sought their approval. They told me I could collect items later. But I had to visit the store the same day still because of other issue and collected...
Consumer Newbie
Posted in Uncategorized
Views 2259 Comments 0 hanky is offline

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