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Old 20th October 2017, 03:24 PM
GillianStew GillianStew is offline
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Question Tilers bad workmanship, lost confidence he can put problem right, what are my rights?

I have a problem with the wetroom floor my bathroom contractor and his tiler have completed. The floor has already been ripped up once because the first tiler did a bad job and bathroom contractor wasn't happy, now it looks ok but I have puddles.
The bathroom contractor is saying if he has to do it again, he can't guarantee it will be better, I could just have a puddle in a different place. i have consulted another tiler and they said he doesn't know what he is doing.

As i have lost confidence now, what are my rights? He has been fully paid and the job took 3 months instead of 2 weeks.

Can I insist he pays someone of my choice to redo the floor, or is my only recourse, for him to redo it, at his own expense and chance further problems?
Advice would be appreciated. Thanks.
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