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Comment on How long should it last? by Sarah Leetham Comment on How long should it last? by Sarah Leetham
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Old 31st December 2008, 11:43 AM
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Default Comment on How long should it last? by Sarah Leetham
Thank you for your full and comprehensive advice for the return of damaged items bought on the internet. I recently bought a Transformer OPTIMUS PRIME toy and it was clear once opened that this had already been returned. As a result there were no batteries in the toy and some of the parts were broken. I asked for a new one from the distibutors via Amazon and they made the assumption that I caused the damage. I was really upset by this as all I ever wanter was a toy for my son which was not scratched and damaged the moment he opened it. I believe I have a right to a new replacement toy or my money back. Please could you confirm this so I have the confidence to return without feeling I have done something wrong.Regards,Sarah Leetham

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