We have purchased 2 sofa's from SCS on interest free creidt. When they were delivered the reclining sofa was in 3 pieces and just left without being put together. When my husband put it together & was positioning the sofa the end part came away from the middle & the fixing was all broken. We had not even sat on it, we reported it to Scs straight away & have asked them to take the sofa's back. They have inspected it and agree it is damaged however as we cannot move either sofa due to extreme weight we have asked them to take both away & cancel our contract. What rights do we have as far as not requiring these sofa's? We were told when sold to us that they were made of solid wood but were in fact sterling board and we were not informed that they were extremly heavy & we would not be able to move them once in position.
Comment on Returning Damaged or Faulty Goods by Rona