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Old 20th November 2009, 12:01 AM
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Default Comment on Faulty Playstation 3 Rights by Buddy

I have an 80GB PS3 machine purchased from HMV Feb 2008. It was mainly used to view films, with the occasional game played. I consider the use not to be heavy maybe 2 - 3 films a week, which should be well within limit of use.Last month when I uploaded a film, the startup menu would not recognise it. I tried again with other films/games to find the same problem.Having contacted Sony they tell me it will cost £99.00 to repair the Blue NCD Lasers, alternativly £128.00 to purchase a fully reconditioned unit.This I think is unacceptable. I mentioned sale of goods act, which they said would need to be taken up with HMV. I am now on the hunt for a reputable repair engineer who will provide me with an engineers report to support my claim.Believing the fault to be typical, it is really frustrating that Sony do not recognise this and treat the problem fairly.

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