They're not out of touch, they're robbing .......... (sorry I can't think of a word I could use publicly), they know exactly what they are doing, covering their backs.
In a recession, the first debt people stop paying is the credit card - none priority debt, so the credit card bandits are getting as much as they can from those that can still afford to pay, ultimately they know there's not much you can do about it, once you've got the debt, you're stuck with it - repayment time making minimum payments? at least 15YEARS. | 
Credit card firms 'out of touch' 
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