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Consumer Rights Television Programmes Stories being covered on television such as BBC Watchdog and Scam Busters.


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  #1 (permalink)  
Old 11th May 2009, 08:05 PM
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Default Watchdog DVLA Driving Licence

I was involved in an accident (someone went into back of me) week last Thursday, the insurance subsidiary help hire persued a three way call with the DVLA, whereby I was shocked to be told my licence was a provisional - DVLA say they never received my application. I thought I had lost my licence during a recent move.

The next day I sent recorded delivery to the DVLA a copy of my practical test, copy of theory pass, a copy of the letter received from DVLA back when I applied, thanking me for my application (so they did receive my application) the letter asked for a copy signed photograph, which I sent back to them, I also sent a copy of this with my recent letter. I checked royal mail and they received this letter 2nd May.

My MP has also sent a letter to the Chief Executive which they would have received Friday just gone.

I am extremley worried about this now, that my licence may not be a full licence as I believed, and I could be in trouble for driving without a licence, which will also mean my insurance is invalid.

This has never been picked up on during the eleven years I have been driving, I have had two accidents previously where this was not an issue. I have always taxed and insured my vehicles.
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Old 11th May 2009, 09:34 PM
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It sounds like an administrative error - I am sure your MP will get a response and this will all be resolved.

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Last edited by Tony; 17th August 2009 at 11:51 PM.
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Old 12th May 2009, 06:20 AM
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Thank you. I hope so.
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Old 12th May 2009, 06:38 AM
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I had a similar problem a few years ago when I was caught by a speed camera and received a summons for driving without a license, as I held a license for 20 odd years and had 2 changes of name and several changes of address, I knew I had one, could I find it?? no chance.

I phoned DVLA and I have to say the girl I spoke to was very helpful but we had to go back to the time I took my test to find out that my current license had a spelling mistake in my surname which had been transposed onto the driver number, therefore any search on my name showed no license even though all the other details were correct.

It was eventually sorted out just in time for them to fax a copy of my license to the court on the day of the hearing - scary tho'
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Old 12th May 2009, 09:08 AM
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It does highlight though, how vigilant we all need to be over our personal administration. We all have so many accounts, insurances, policies direct debits mandates etc. etc. that not having all your paperwork proof, filed somewhere so that all info is at your fingertips, can mean life crashes o a halt when things go awry. Those things we 'will get around to' really do need to be done.
I really hope you get this sorted - well done for bringing in a third party - it always helps to have allies.
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Old 12th May 2009, 01:04 PM
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I have always been a haphazard sort of girl, as is my husband, and all our important pieces of paper have always been stuffed in different drawers. Of course, whenever you need something it has always been impossible to find it. Moving house made me go through everything and file it - but it is still only in paper version so I wonder what would happen if we got broken into and the house was ransacked. I have heard of properties that have been trashed, obviously just for the fun of it!! by the burglars. Also, of course, there is the horrible question of what would happen if your house burnt down. I can't even remember half the people I pay for insurance or this, that and the other. I think that I might try and do an Excel spread sheet with all my direct debits, account numbers, phone numbers of companies, etc and put it on a disc. I could then store this somewhere safe - maybe a copy with different friends or in a safe somewhere.
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Old 12th May 2009, 06:10 PM
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[QUOTE=Witch consumer;8499]I had a similar problem a few years ago when I was caught by a speed camera and received a summons for driving without a license, as I held a license for 20 odd years and had 2 changes of name and several changes of address, I knew I had one, could I find it?? no chance.
QUOTE]

I got caught on a speed camera, asked for photo evidence - wouldn't it have been picked up then, that my licence was a provisional!
It's nice to hear of a success story of someone who was in a similar position to myself. Though I bet you were very worried. I am worried & stressed about it already & I am just waiting on the DVLAs response, at the moment.

The first two times I called DVLA they just said your licence is a provisional & thats that, the third time I got a more helpful lady, who gave me the correct department and address to send my letter to, so that it would go to the right person to deal with this matter. Though my MP has now sent a letter direct to the Chief Executive. I wonder who will get a response first, and will each response be the same!
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Old 12th May 2009, 06:12 PM
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Quote:
Originally Posted by Georginazn View Post
It does highlight though, how vigilant we all need to be over our personal administration. We all have so many accounts, insurances, policies direct debits mandates etc. etc. that not having all your paperwork proof, filed somewhere so that all info is at your fingertips, can mean life crashes o a halt when things go awry. Those things we 'will get around to' really do need to be done.
I really hope you get this sorted - well done for bringing in a third party - it always helps to have allies.
Thank you. Your are right. Hopefully this will turn out ok for me. From now on, all paperwork is going to be kept in order.
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Old 21st May 2009, 03:20 PM
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The DVLA have sent a letter of acknowledgment to my MP office, at least that is something. More than they have sent to me so far.
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Old 21st May 2009, 10:24 PM
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Thanks for the update, it will be interesting to see what happens. Let's hope your MP hasn't been on the fiddle and gets sacked
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