Consumer Forum

Consumer Information

  • Clear and Practical Consumer Advice
  •  
  •  
Consumer Direct

Support Us About Us


Go Back   Consumer Forum > >

Financial Services Banks, Building Societies, Credit Cards, Insurance Policies.

Reply
 
Thread Tools Display Modes
  #1  
Old 9th March 2017, 10:18 PM
collins1975 collins1975 is offline
Consumer Newbie
 
Join Date: Mar 2017
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
collins1975 is an unknown quantity at this point
Angry Nationwide Building Society

So Nationwide are pumping out the slogan 'OUR ONLY FOCUS IS YOU'...

Well don't believe any of that old tosh. I've been a customer with them for over 20 years. I recently organised a survey with them for a property I was buying, they instructed RB Surveyors in Norwich to complete the survey. The survey company missed a rusty hole in the boiler which was pumping Carbon monoxide into the house and a whole in the water tank which could have flooded the house. Nationwide have washed their hands of any responsibility, 7 months later and with the Ombudsmen having awarded me half what I was owed I am still waiting for payment. No one is willing to take any responsibility, I am currently taking legal action at my cost.

Don't believe any of the marketing from Nationwide, they are only interested in themselves. They say they have 14m members and offer 1st class service... complete rubbish.
Reply With Quote
  #2  
Old 30th June 2017, 12:34 PM
Direct2Compensation Direct2Compensation is offline
Consumer
 
Join Date: Jun 2017
Location: Bath
Posts: 12
Thanks: 0
Thanked 1 Time in 1 Post
Direct2Compensation is an unknown quantity at this point
Default Re: Nationwide Building Society

Yes, hard to see how any big Bank can say they really care about customers! Given the way the banks have behaved in recent years it is understandable that you don't have much faith in them. Nationwide though (I think) are one of the better ones. Have you complained to the surveyors directly and perhaps their own regulator?
Reply With Quote
Reply

Tags
nationwide, survey, responsibility, house, complete, pumping, owed, half, building, payment, waiting, service, rubbish, months, society, ombudsmen, awarded, interested, marketing, 1st, members, 14m, cost, class, hands


Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Coventry building society outsourced our direct debit … but failed to tell us Tony Consumer News 0 4th February 2016 08:06 AM
Law Society calls for Wonga probe Tony Consumer News 0 27th June 2014 02:00 PM
Our selfish society: all for one and one for all is so old-fashioned now | Catherine Tony Consumer News 0 17th August 2013 11:23 PM
FSA: Dunfermline Building Society Tony Consumer News 1 30th March 2009 02:25 PM
MoneyBox: Building society bailout? 28 Mar 09 Tony Consumer News 0 28th March 2009 03:57 PM


All times are GMT +1. The time now is 06:37 AM.

The information on this website does not constitute professional advice. Advice is taken at your own risk.
Contact Us - UK Consumer Forum - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Optimisation provided by DragonByte SEO v2.0.9 (Pro) - vBulletin Mods & Addons Copyright © 2017 DragonByte Technologies Ltd.
Copyright 2008-2016