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Furniture Many UK consumers have problems buying furniture. This is the palce to discuss them as well as any money saving tips and seller tricks to watch out for.

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Old 8th March 2013, 06:24 PM
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M1nkeyc0m is an unknown quantity at this point
Default Mattress tension variable.

I purchased a Relyon pocket sprung mattress from my local furniture shop and it was delivered two days ago.

It is much firmer than the one I tried in the shop.

I went back to check their display one and it was much softer. I queried this with my original shop assistant who said that this was because their display is on a sprung divan and that she did tell me it would be a 'little' firmer on anything else. It is however much firmer.

She suggested me trying their display on the floor of the showroom and it was as firm as mine.

If I had known how much firmer the mattress would be I would have ordered the soft tension instead of the medium one I tried.

I have issues with the muscles and joints in my shoulders and this mattress so far is painful for me to sleep on.

Where do I stand on getting this replaced with the soft tension version?

A new bedstead with sprung slats will be delivered soon, but I doubt this will compensate enough for the firmness.

Thanks.
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