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Cooling off period?
I have just booked a holiday with Travel City Direct and we are not entirely happy with the holiday now......our fault for not being more thorough! Are we entitled to a refund under a cooling off period or similar?
The distance selling regulation do not apply I am afraid:
Their cancellation policy is on their site:
Period before departure within which notice of cancellation is receive by us in writing % of total booking price*
More than 56 days Loss of Deposit
29-56 days 50%
22-28 days 70%
15-21 days 80%
Less than 14 days 100%
If you have just booked it you could try phoning them first thing and appealing to their good nature.
Apologies, I know this is not the answer you wanted.
Key Documents: Sale of Goods Act | Visa Chargeback | Section 75 | Small Claims Court
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