Consumer Forum

Consumer Information

  • Clear and Practical Consumer Advice
Consumer Direct

Support Us About Us

Go Back   Consumer Forum > >

Thread Tools Display Modes
Old 12th April 2017, 04:21 PM
bernwhit bernwhit is offline
Consumer Newbie
Join Date: Apr 2017
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
bernwhit is an unknown quantity at this point
Default New build house - drains problems please help!

Since moving into my new build property in Dec 2014, we have had problems with our drains. They are attached to a pumping station which keeps getting full/blocked. This causes my toilets to fill up, we can't use the bath or shower,,if we use the washing machine or kitchen sink thw water empties all over my back garden. It normally takrs the building company 2-3 days to sort this out meaning we have to move out of the property whilst it is sorted. I am constantly passes from pillar to post whilst trying to get someone to come out and sort it. I always have to chase them as I am never kept informed. I put a complaint in last year, where they said they had put an alarm on the pumping station so we should not get anymore problems. It all seemed to calm down until two weeks ago when it happened again and again on Monday night (I am still without anyuse of any of the facilties in my house even though it was reported 9am on Tuesday morning. Can you please advise who I need to speak to to make another complaint and to have this issue resolved, thanks
Reply With Quote
Old 18th April 2017, 07:41 AM
Divine Divine is offline
Consumer Activist
Join Date: Apr 2016
Posts: 68
Thanks: 1
Thanked 4 Times in 4 Posts
Divine is an unknown quantity at this point
Default Re: New build house - drains problems please help!

Hi There,

Welcome Consumer Forum. One of our authorized representative will respond to your question shortly, but in the meantime please introduce yourself here:

Best wishes,

Reply With Quote

problems, put, complaint, whilst, station, sort, property, drains, house, build, pumping, issue, alarm, resolved, reported, make, speak, informed, morning, tuesday, year, 9am, anymore, night, monday

Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
Self Build Project sarah7726 Builders 0 5th November 2012 11:26 PM
As retirees, can we get a mortgage to build a house? Tony Consumer News 0 17th December 2009 12:14 PM
New build HIPS lealiamb Property 6 22nd April 2009 12:19 AM
New build vs resale? GlasgowGirl Property 4 21st August 2008 02:28 PM

All times are GMT +1. The time now is 03:47 PM.

The information on this website does not constitute professional advice. Advice is taken at your own risk.
Contact Us - UK Consumer Forum - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Search Engine Optimisation provided by DragonByte SEO v2.0.9 (Pro) - vBulletin Mods & Addons Copyright © 2018 DragonByte Technologies Ltd.
Copyright 2008-2016