Consumer Forum

Consumer Information

  • Clear and Practical Consumer Advice
  •  
  •  
Consumer Direct

Support Us About Us


Go Back   Consumer Forum > > >

Mobile Phones Contracts and the phones themselves.

Reply
 
Thread Tools Display Modes
  #1  
Old 12th May 2016, 03:13 PM
Holly5000 Holly5000 is offline
Consumer Newbie
 
Join Date: May 2016
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Holly5000 is an unknown quantity at this point
Default ID Mobile

I had a 30 day rolling sim plan for my daughter with ID mobile but there was no cap on it and one month she racked up a large bill. ID mobile advised me I would have to take out a new plan with a new number to have a capped plan which I did. They also told me I could transfer the old number with ID to the new plan with ID. BIG MISTAKE, after a few days the new SIM card failed to work and over the next 2 months, with numerous phone calls and emails promising they were sorting it, even giving me dates and times it work by, it never did. Two months of daughter without phone I said thats enough, cancel the plan. Now some 5 months on I receive a letter threatening legal proceedings as it turns out the plan wasnt cancelled and I have getting charged every month for a SIM card I have never been able to use. I am reluctant to give in and pay this bearing in mind that it was their error in advising me the number could be transferred in the first place and I have never been able to use it. Any ideas where I stand with this?
Reply With Quote
Reply

Tags
plan, number, sim, months, mobile, daughter, phone, work, card, month, threatening, transferred, legal, advising, proceedings, receive, cancel, letter, cancelled, mind, reluctant, bearing, give, ideas, pay


Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Paym promises mobile-to-mobile current account payments Tony Consumer News 0 10th March 2014 04:51 PM
Tesco Mobile kathrynklloyd Mobile Phones 2 7th September 2013 08:27 AM
T-mobile Rawle Other Goods and Services 2 4th October 2012 10:35 PM
best mobile at present red Technology 6 13th July 2009 01:34 PM
Mobile phones: T-Mobile pushes right buttons with BlackBerry offer Catriona Consumer News 0 2nd May 2009 05:35 AM


All times are GMT +1. The time now is 03:53 AM.

The information on this website does not constitute professional advice. Advice is taken at your own risk.
Contact Us - UK Consumer Forum - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Search Engine Optimisation provided by DragonByte SEO v2.0.9 (Pro) - vBulletin Mods & Addons Copyright © 2018 DragonByte Technologies Ltd.
Copyright 2008-2016