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Mobile Phones Contracts and the phones themselves.

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  #1  
Old 7th February 2017, 01:39 PM
michelle303 michelle303 is offline
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Default Sold a German phone

I bought a phone from the my local market and when I had turned the phone on the language was German and I don't speak German.

When I took the phone to them they refused to help me get the right settings and refused to give me a refund.

I know this isn't a faulty device but were they in the wrong at all?
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  #2  
Old 22nd February 2017, 08:33 PM
Divine Divine is offline
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Default Re: Sold a German phone

Hi There,

Welcome Consumer Forum

Sorry to hear about what happened. One of our authorized representative will respond to your question shortly, but in the meantime please introduce yourself here: http://whatconsumer.co.uk/forum/introductions/

Best wishes,

Divine
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