Consumer Forum

Consumer Information

  • Clear and Practical Consumer Advice
Consumer Direct

Support Us About Us

Go Back   Consumer Forum > >

Other Goods and Services If you can't find a relevant category above, post it here. New categories will be created based on demand.

Thread Tools Display Modes
Old 7th January 2017, 12:39 PM
Grogaine Grogaine is offline
Consumer Newbie
Join Date: Jan 2017
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Grogaine is an unknown quantity at this point
Default Chinese companies

I purchased some Pandora charms from a "Genuine"!pandora website.
I did not realise that the company was in China until I received an email.
When the charms arrived they were not genuine pandora but rather poor copies.
I contacted the company who asked for photos. I did that, then they said that they would have to check as everything came direct from their warehouse. When I didn't hear back from them I wrote again asking for some refund. They offered me 15% which was hardly anything. I told them that they had misrepresented pandora and that I should get a full refund. They have refused saying that they have given me what I ordered. It does say on their website that they offer a refund but now the 30days have expired and if I send them back at my cost then they will say that they have not received them and I will be further out of pocket
Is there anything that I can do
Reply With Quote
Old 9th January 2017, 09:50 PM
Divine Divine is offline
Consumer Activist
Join Date: Apr 2016
Posts: 64
Thanks: 1
Thanked 3 Times in 3 Posts
Divine is an unknown quantity at this point
Default Re: Chinese companies

Hi There,

Happy you're here in Consumer Forum. One of our authorized representative will respond to your question shortly, but in the meantime please introduce yourself here:

Best wishes,

Reply With Quote

refund, pandora, back, charms, website, company, received, ordered, told, full, misrepresented, refused, pocket, cost, 30days, offer, expired, send, warehouse, genuine, arrived, poor, contacted, copies, email

Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
Chinese inflation eases to 1.6% Tony Consumer News 0 14th October 2015 10:13 AM
VIDEO: Chinese economy's balancing act Tony Consumer News 0 13th May 2013 12:20 PM
US worry at Chinese cyberattacks Tony Consumer News 0 14th January 2010 01:42 AM
Microsoft hit by Chinese ruling Tony Consumer News 0 18th November 2009 12:00 PM
Chinese inflation declines again Tony Consumer News 0 10th June 2009 10:40 AM

All times are GMT +1. The time now is 04:43 AM.

The information on this website does not constitute professional advice. Advice is taken at your own risk.
Contact Us - UK Consumer Forum - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Optimisation provided by DragonByte SEO v2.0.9 (Pro) - vBulletin Mods & Addons Copyright © 2017 DragonByte Technologies Ltd.
Copyright 2008-2016