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  #11  
Old 23rd February 2010, 01:14 PM
Hughesy Hughesy is offline
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Default Re: The "good guys" thread

the bank charges are minimal and they dont perster me with sales calls, whenever i need to speak to them o just go in the branch and do everything form there. I can also use the internet banking and all that.

The main reason for my opinion is that i've been with loads of banks (just like everyone) and hated them all, except this one. i'm not the only one check this out

As you can see all the other banks het like 1.0 and natiowide gets 3.4 out of 5.
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  #12  
Old 23rd February 2010, 11:32 PM
Rachelle Rachelle is offline
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Default Re: The "good guys" thread

I quite like Egg. I would probably prefer them if they would give me a lower interest rate on my loan and card but every time I speak to them they're nice.
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  #13  
Old 25th February 2010, 01:32 AM
Rachelle Rachelle is offline
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Default Re: The "good guys" thread

Sorry, I have to add Kwik Fit to this category. My car broke down today and the Kwik Fit people were wonderful. Having said that, I'm only vouching for them on a hospitable front as they didn't actually fix my car the AA did but they just let me stay there for a few hours while I waited for AA man to turn up! Thanks guys!
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  #14  
Old 2nd March 2010, 11:53 PM
Rachelle Rachelle is offline
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Default Re: The "good guys" thread

Forgot to mention the AA again after all that! We're practically on first name terms now.
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  #15  
Old 15th August 2010, 05:24 PM
dan1elb dan1elb is offline
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Default Re: The "good guys" thread

this is great, i am glad to see there is a good guys page too, it shows that we aren't all bad!
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  #16  
Old 12th September 2011, 10:24 PM
Pickle Pickle is offline
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Default Re: The "good guys" thread

I have to say I was pleased with the way Comet handled my complaint at the weekend.

We bought a new tv yesterday and after being home a couple of hours, unpacked it and found the screen to be smashed.

We took it back and there was absolutley no quibble about exchanges and I got an apology as well. Not bad service considering what I have seen on here so far.
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  #17  
Old 30th September 2011, 08:06 PM
Gendalough Gendalough is offline
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Default Re: The "good guys" thread

I think Argos are the best company for "returns" I have shopped with. Quick and seamless like all customer/service relationships should be!
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  #18  
Old 30th April 2012, 10:33 PM
Limeblue Limeblue is offline
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Default Re: The "good guys" thread

I have to commend Berghaus.
I purchased a suitcase 4 years ago. Used it lots. Managed to drag it over a stone which jammed the wheel. I continued to drag it and wore the wheel flat. Totally my own fault.
I emailed them asking if there were spares I could purchase.
Within 2 hours I had an email saying that the case was no longer in production, but they had some wheels and could I send them my address.
I asked the price, but was told they would just post a wheel out.

2 days later I had 2 brand new wheels delivered totally free!!!!

Cannot commend Berghaus highly enough for extraordinary service
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  #19  
Old 16th July 2013, 04:39 PM
gradnwitc gradnwitc is offline
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Default Re: The "good guys" thread

Wanted to Mention First Direct. Top notch customer service, helped me with a number of problems. A lot better then my old bank where you coudl only do things by appoinment.
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  #20  
Old 27th January 2014, 12:49 PM
gracetaylor gracetaylor is offline
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Default Re: The "good guys" thread

Netflix - I signed up for two accounts in error as I'd omitted a letter from my email address the first time without realising.
I phoned them all gun blazing thinking it was their error and they'd let me sign up twice with the same email. They were very helpful, pointed out my error and refunded me straight away.
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