Consumer Information

bodybuz · #1 (**permalink**) 16th February 2009, 12:57 PM

Hi

I bought a set of specially designed insoles from the above company. Since xmas i have been unable to contact them due to the office being shut. Have contacted a neighbouring business who informed me of a fall out between the two partners. How can i trace them.

Thanks

Bodybuz

Tony · #2 (**permalink**) 16th February 2009, 07:45 PM

Well there website seems to be active. You can get the home address of the company directors from companies house and the names of any other company they are directors of.

I hope this helps

Tony

bodybuz · #3 (**permalink**) 16th February 2009, 07:53 PM

Hi Tony

Thanks for your info .

Bodybuz

crazyxxxx · #4 (**permalink**) 26th February 2009, 07:56 PM

Parish and bell have gone under

bodybuz · #5 (**permalink**) 26th February 2009, 08:05 PM

How do you know and is there any way of getting my money back.

Thanks

Bodybuz

Tony · #6 (**permalink**) 26th February 2009, 09:03 PM

I am not sure how they know, but this guide might be of use.

Your Consumer Rights When a Retailer Goes Bust | Consumer Information

To be honest you will be lucky... did you use a credit card and the item was more than £100 or did you use a visa debit card.

Cheers,

Tony

crazyxxxx · #7 (**permalink**) 26th February 2009, 11:48 PM

There is a web site up and running call podiatry- arena.com You will get all the latest info on this.

SecretSquirrel · #8 (**permalink**) 27th February 2009, 12:14 AM

Quote:

Originally Posted by crazyxxxx

There is a web site up and running call podiatry- arena.com You will get all the latest info on this.

I too have been searching for this company and want my money back. I found this forum and also found the Podiatry Arena thread on Parish and Bell while searching for answers. The company owner has posted a message there and made some threats (its kinda funny). There is no hope of getting money back.

crazyxxxx · #9 (**permalink**) 27th February 2009, 09:33 AM

Try contacting your credit card company if you paid this way. I did and got my money back. As they have gone bankrupt, the credit card company is jointly responsable I think. ( I was lucky he was still trading when I got my money back).

Good luck.

bodybuz · #10 (**permalink**) 27th February 2009, 01:40 PM

Hi guys

Have just checked out the website . unfortunately i paid cash, must be my age.
I received a letter from the companies creditors today stating that the company is being liquadated on the 4th of March and that i have been added to the probably very long list of people wanting their money back. But,who knows perhaps pigs fly.

Thanks again

Bodybuz