Jago Europe Limited Secretshoes.co.uk

[matthew]

I am in the process of taking legal action against this company and would like to hear of everyone who has dealt with them.

I ordered one pair of shoes, returned them straight away because the shoes were not the correct size and they then claimed that the shoes were 'worn' and unacceptable for return.
They do not have a showroom and do not want people to visit their premises to try on shoes to see if they fit.

It seems that they are a cowboy outfit scamming you out of your money by ordering and refusing refunds.

I would like to hear any dealings with this outfit and any action taken or being taken against them?

[Tony_D]

The Company has resolved the situation described above by a consumer rights acquaintance of mine. Their customer service and follow up to the issue was friendly and efficient.