I have read many stories about poor rail service in many areas of UK, but during the last two years of using rail travel frequently I have little to complain about. They have been reasonably on time, reasonably clean and convenient. Maybe things are getting better after all!
I guess that I have been lucky. I'm not saying that the service is good, by any means. The trains are old, bumpy, and not of a reasonable quality for the cost charged.
However, the trains have been on time - more or less - for me, none that I have caught have been so full that I had to stand, or I was forced off the train.
The trains have a great potential, which should be used. It is a pity that it is not.
Are West Country trains better than average. 
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