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Old 13th April 2015, 10:36 AM
revkeith39 revkeith39 is offline
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Default Stoneacre Lifetime Guarantee

Took out the Stoneacre Lifetime Guarantee last June and was told it covered everything including servicing and MOT. Took car in today for service and they want 150 from me. Told them that I had been told it was covered. They say that no-one there would ever have promised such a thing. 3 people remember it being said. It cost over 1000 but seems to cover nothing. We were told the only thing we would pay for would be wear and tear items such as bulbs, tyres, wipers etc. Told today that its'our word against yours' and 'you signed!' Any recourse against anyone?
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