Re: Lovin Makeover Studios - Lovin Models Hi.
I'm really glad that you brought this to my attention. I ended up paying £1200 for a "portfolio" in July. They told me that as part of the contract, they would post 2 of my portfolio pictures onto their website. In September/October I rang them and asked why my photos were not on the website and they said that there was a problem with the website. I am still not on there, it is now February. Anyway, I have just rung consumer advise and this is what they told me.
*write to them via letter informing them that they have "breached the contract" and outline the way in which they have done so (in my case they have not put 2 of my pics on the gallery). Also outline the date of the contract and just a general overview of what happened on the day and what your expectations were. Somewhere in the letter, state that you wish action to be taken within 14 days eg all, some of your money back etc.
*Get a certificate of postage from the Post Office to prove that you sent them a letter
*If you paid by credit card, ring the credit card company. Apparently if you buy goods/services over £100 and you are dissatisified with the goods/services tehre is law for it under Section 75 of the consumer credit act 1974. This means that the credit card company has "equal liability" so it makes them partially responsible for the bad service of the goods.
Hope this is useful to you. If you know anyone in the same position, PLEASE PLEASE tell them the above. They can't get away with it any longer!!! |