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Old 27th July 2017, 02:31 PM
annclaire annclaire is offline
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Default Can i cancel s/c catering apartment

I booked a self catering apartment in Whitby via Booking.com . About 2 minutes later I realised I was not able to cancel it without penalty (full cost). I immediately telephoned the company and explained that I had booked in error and would they please do a refund. They were adamant I could not have a refund and were quite hostile towards me. My question is, should there be a cooling off period. I booked and telephoned to cancel all within about 2 or 3 minutes?
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