He was a complete cowboy!

He was a complete cowboy! post image

Firstly, there is the assumption that the supplier will act with ‘reasonable care and skill’. This causes the greatest number of disputes and complaints simply due to the subjective nature of what is reasonable, and for this reason a court will take into account the nature of the service, the nature of the supplier and all other relevant circumstances. For example, if you opt to pay less to have a trainee cut your hair and you were aware of this, you would have little come back should that trainee do a poor job. If, on the other hand, you believe you are buying the services of an award-winning professional, your expectations are going to be much higher. Where substandard work has been carried out, you may well have incurred greater potential costs to have the work put right, so it is not enough simply to ask for your money back. In such circumstances, it may be more appropriate to pursue a claim for damages.

What about contracts for services?

How can I resolve the situation?

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5 comments… add one

  • Robert 31 July, 7:32 pm

    Got father in law to complete block drive, told us it would cost £600, including materials. He was unable to get the correct materials so we purchased them – these cost £380. He is now trying to charge us another £400 for his time. The job he has done is very poor and he has cut many corners by just laying the block on sand with a bit of cement. When we mentioned to him about the quality of his work he went mad and was very abusive. Do we have to pay him the rest of the money?

    Reply
  • Mathews 1 October, 3:32 pm

    Mistaken for the official UK licensing website I paid £50 pound to http://www.drivinglicense.uk, but later found I need to pay £50 seperate to DVLA for my provisional license. I requested for a refund and was informed that their policy doesnot allow refund. I contacted the same day before anything could have been done by them to charge me.

    Reply
  • vitim 19 January, 12:51 am

    do not use a wayne smith,cowboy builder from Barnsley.

    Reply
  • marie ward 4 February, 1:13 am

    in Barnsley we have britains most prolific conman,people have committed suicide because of him ,homes and lives are destroyed This cowboy wayne smith claims he pays thr local authorities off to allow him to continue his crimes,smith is not gas safe registered but that does not stop him.a meeting is to be held in march to lobby central government to listen and take action, At least 100 of smiths victims will attend.

    Reply
  • PATSY 25 March, 1:50 pm

    I stupidly paid £4500 up from for a conservatory to be built, the work was due to be completed on Dec 16th 2014 but by that point we only had the foundation wall built. We are now in March 2015 and it has been a constant struggle all the way and for the last month he is not answering his phone.
    I have consequently rang the building that his company operates from and he has left there owing them money, they said he has gone into liquidation and they had found out that he had set up a new company in another name. When i investigated this i found out that he has had several companies over the last few years.
    I have lost all hope of having my conservatory finished by this man but he is still operating and taking money off people but he will have no intentions of completing the work.
    Please Advise as they were not a local company and i have no idea of what to do next.

    Reply