Home Information Packs Estate Agent Rip Off

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According to recent research conducted by Which? Money, Home Information Packs (HIPS) provided by estate agents can cost significantly more than the ones that can be obtained directly from HIP providers – some of them can cost a staggering 50% more.

Home Information Packs are required for any homes that are put up for sale in Wales and England, but a vast difference has been found between the prices of the least expensive HIPS and the most costly ones.   Some sellers are  paying as much as £300 more than is necessary.

The Investigators found that the Halifax was selling the HIP pack at a price of £413  for a semi-detached freehold property with 3 bedrooms, while the same HIP was being offered online by Fridays Property Lawyers for only £189.

The most expensive Home Information Packs found for a leasehold flat with 2 bedrooms was offered by estate agent Spicerhaart for £516.  HIP Save, a direct provider, was offering the least expensive option for an astounding £292 less.  It was also noted that although the best deals on HIPS can be found through direct providers, there were still significant discrepancies found between their prices – sometimes the difference was as much as  £191.

According to James Daley, the editor of Which? Money, it is now mandatory to obtain a Home Information Pack before putting any flat or house on the market.  Failure to do so can result in fines that can amount to as much as £200 per day.  However, people should not allow themselves to be fooled into believing that the only place to buy a HIP is from an estate agent.  Research done by Which? Money demonstrates that the highest priced HIPS bought from high end agents can cost more than twice as much as the same HIPS purchased from inexpensive online providers.  Shopping around before buying will produce the best deal and potentially save hundreds of pounds.

To get a Home Information Packs direct visit www.hipcentral.co.uk

Hip costs
Direct Hip providers Freehold cost of hip Freehold including VAT Leasehold cost of hip Leasehold including VAT
Fridays Property Lawyers £164 £189 £199 £229
HIP Save £165 £190 £195 £224
Promise Homepacks £179 £206 £209 £240
Anglia Home Surveys £197 £227 £217 £250
Economy HIP £198 £228 £228 £262
Click hips £210 £242 £250 £288
thehipsolution.com £225 £259 £240 £276
hip2sell £249 £286 £249 £286
Absolute HIP £290 £334 £310 £357
HIPHIPhooray.com £330 £380 £360 £414
Average price for HIP providers £221 £254 £246 £283
Estate agents
Savillsa £254 £292 £254 £292
Sequence Groupb £299 £344 £299 £344
Foxtons £299 £344 £299 £344
Andrewsc £299 £344 £299 £344
Connellsd £349 £401 £349 £401
Countrywide £349 £401 £399 £459
Spicerhaart £349 £401 £449 £516
Halifax £359 £413 £398 £458
Average price for estate agency groups £320 £368 £343 £395

Table notes

  1. Savills refers clients to various approved suppliers; prices shown are for one option
  2. Discounted price if paid upfront; free Hip if use Sequence Home Conveyancing; the Group comprises 11 brands including William H Brown, Barnard Marcus, Allen & Harris and Fox & Sons.
  3. Discounted price if paid upfront; otherwise £399 if paid on completion.
  4. Discounted price if paid upfront; £99 if use Connells Home Conveyancing. Prices are correct as of July 2009.

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6 Responses to “Home Information Packs Estate Agent Rip Off”

  1. rosie ryan says:

    Hip-Save are useless! They failed to produce a mini-HIP within one month of receiving payment and had to be chased by my partner, and then it transpired that they’d failed to do 2 key searches on my own HIP three months after I’d paid them to do it! Both the sale of my flat and the purchase of my house are in jeopardy as a result, and I’m now having to order both searches on Express at my own additional cost to avert total conveyancing disaster. What is the point of them?!?

    • Reena Gopal says:

      I paid Hip-save 2 months ago and they still havent comepleted two searches still outstanding! they seem to be ignoring my emails and cant get in touch with anyone to speak to!!

      i’ve had to get our solicitor to complete the final searches on our behalf to avoid any further delays on the sale of the house.

      WOULD NOT RECOMMEND THIS COMPANY TO ANYONE!

      • very annoyed says:

        AVOID HIPSAVE

        they are useless. they do not answer the phone or emails and consistently fail to deliver.

  2. Mark C says:

    As per the last comment, I would not recommend Hip Save at all.

    I ordered my HIP over 2 months ago, and we are still waiting for two searches to be complete. They have no phone support, only a sales line – and worryingly they were not even answering that today!

    • Reena Gopal says:

      I emailed Hipsave requesting for a refund a month ago for the 2 uncompleted searches and everytime i ask them for an update their admin staff claim the request is sitting with management to authorise! very frustrating waiting for an email to be replied to!!

  3. MazCmet says:

    I agree with the above – do not use these cowboys i am having to pay again. they ignore my mail. cowboys



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