I bought it from a bloke down the pub

As mentioned in ‘How long should it last?’, the statutory term of satisfactory quality only applies if you have bought something from a commercial entity – a supplier or retailer who is acting ‘in the course of a business’. In this respect, your rights under Sale of Goods apply even if the item you have bought is second-hand, as long as you buy it from a registered trader or retailer. If you buy something from a private seller, you don’t have the benefit of this protection and must employ ‘buyer beware’. For this reason, take good care when buying a second hand car from a private seller.

Your Statutory Rights

Common Complaints

And if your statutory rights are broken

Leave a Comment

5 comments… add one
  • mark bell 26 July, 2:37 pm

    hi i bought a skoda from a neighbour a week ago know head gaskets gone so cant use it can i do anything about it

  • ken 13 May, 12:46 pm

    Tough…Unless you got some formal agreement with him to cover anything like this then you don’t have a leg to stand on. What you would have to do is prove that he knew the head gasket was going to blow…Then you may have a case…


  • diana mehmood 30 November, 9:39 am

    My partner bought a memory foam mattress from a man who owns a company through recommendation of a friend. the money has been taken for it but we have waited in for the delivery for two days now and it still hasn’t turned up. we have asked for a refund but and made numerous phone calls but he keeps refusing and saying “i will deliver it”. In this situation, how can we get our money back?

  • Alison Pennells 29 June, 12:18 pm

    I brought a car beginning of April and it had been M.O.T 31st March, driving it yesterday the front side wheel literally feel off, the strut had completely eroded luckily wasn’t doing any speed just a three point turn, have I any grounds of comeback on the garage that sold if to me .

  • Alison Pennells 29 June, 12:28 pm

    I brought a car at the start of April and the MOT was done on the 31st March, whilst doing a 3 point turn yesterday, the front side wheel fell off, the strut had completely eroded and there was no shiny metal there at all, any advice on what my rights are