Is the visit unsolicited?

In order for the regulations to apply, you must be sure that the trader pays an unsolicited visit to your home or place of work, rather than through any request you might have made. If you have requested a visit for a particular product or service, and the trader sells you something else entirely, then the regulations also apply. You may also invoke your rights under these regulations if you have offered to buy something or commission a service from a trade fair, or a presentation of some kind, where business is taking place away from the organisation’s usual business premises. Incidentally, this includes signing up for a timeshare in the resort itself, where this is away from the offices of the timeshare company. It is also the case even when contracts are concluded at a later date, back at the trader’s shop of office – the fact that you have made your offer away from here is the important thing.

Doorstep Selling

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