It’s always nice to hear those five little words after giving your loved ones their presents this Christmas… Did you keep the receipt? As thousands of us flock back to the shops with unwanted, inappropriate or faulty gifts, What Consumer gives you the lowdown on your consumer rights.
Do shops have to give me my money [...]
All Posts Tagged With: "Extended Warranties"
Unwanted and Damaged Christmas Presents
What Consumer’s Top Ten
What Consumer presents its top ten consumer tips to help you know your rights and stay one step ahead of the retailer. We also expose the myths relating to some of the most common consumer complaints.
1. Pay on credit card
Where possible, always pay for items over £100 by credit card. This is because if [...]
Extended Warranties
Extended warranties are a relatively new sales opportunity for the retailers and have not been without their fair share of bad press. Both the OFT and the Competition Commission have investigated claims of unfair terms, mis-selling and excessive profiteering. So the question is, are they worth it?
Your basic warranty
Let’s first define what a warranty [...]
