There is a bewildering choice of phones, packages and deals available when buying a new mobile phone. It’s big business. It’s also top of the list when it comes to consumer complaints!
When choosing a new mobile, you are not only selecting the phone (or the handset), you are dealing with the retailer and choosing a [...]
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Mobile Phones & Service Providers
Satisfactory quality
How do you measure quality?
Satisfactory quality is defined as what a ‘reasonable person’ would regard as acceptable, and takes into account factors such as price paid, fitness for purpose specified, appearance and finish, freedom from minor blemishes, safety and durability. If it becomes apparent that an item is not of the quality you were [...]
