It’s always nice to hear those five little words after giving your loved ones their presents this Christmas… Did you keep the receipt? As thousands of us flock back to the shops with unwanted, inappropriate or faulty gifts, What Consumer gives you the lowdown on your consumer rights.
Do shops have to give me my money [...]
All Posts Tagged With: "getting your money back"
Unwanted and Damaged Christmas Presents
Delivery and Collection of Goods
With the increase in online shopping comes an obvious increase in the number of complaints regarding delivery of goods – whether this is non-delivery or delivery of damaged items. So where do you stand?
The first point to distinguish is whether you ordered the goods under a distance selling contract, or whether you arranged delivery after [...]
Returning Damaged or Faulty Goods
The Sale of Goods Act covers the purchase of most things from shops, suppliers and online or mail order retailers. It also details the retailers obligations in situations where you have to return an item to them take on the basis that it is damaged or faulty – or both.
Your statutory rights
One of your principal [...]
The job is a complete mess! Do I still have to pay?
The work is half done – where do we go from here?
Contracts for Work and Materials often involve the incorporation of goods into other goods, property or land. Therefore you cannot simply get your money back and be put back into the same position you were in before the work started. The question is, [...]
