The Office of Fair Trading has used its powers under the Enterprise Act 2002 to get Total Fitness UK to agree to revise its membership agreements to make them fairer for consumers.
The gym with 24 clubs throughout the UK has given an undertaking to change its terms and conditions to comply with the Unfair Terms [...]
All Posts Tagged With: "OFT"
Total Fitness Shapes Up
Foxtons use of unfair terms
The OFT has today welcomed a landmark High Court ruling that certain terms and conditions used by Foxtons Ltd in its lettings agreements with landlords are unfair.
As a result of this ruling, made in proceedings brought by the OFT under the Unfair Terms in Consumer Contracts Regulations 1999 (UTCCRs), the OFT will now ask the [...]
Ryanair responds to criticism from consumer body
In a surprise move Ryanair has improve dthe transparency and clarity of its website and other advertising after reaching a voluntary agreement with the UK’s Office of Fair Trading (OFT). The OFT and the Advertising Standards Authority (ASA) have been discussing the issue with Ryanair since last year
As a result, Ryanair has [...]
How to avoid being scammed?
This short guide has been produced to help people avoid being scammed and to help carers protect the elderly and vulnerable.
OFT Scam Video – Tricks of the Trade
This section is presented by Angela Rippon who warns consumers about lottery scams. Scammers tend to target the vulnerable such as the elderly, but not exclusively – [...]
February 27th, 2009 | Tony | 0 comments | Continued
Unfair Bank Charges
Banks have traditionally levied heavy financial penalties on consumers who exceed their overdraft limits or have insufficient funds to honour cheques or direct debit payments. In April 2007, the OFT launched an investigation into whether these charges were fair and legal in terms of reflecting the true administrative cost to the bank. This was followed [...]
July 7th, 2008 | Catriona | 0 comments | Continued
Majority of New Homes Defective
According to research carried out by the Office Fair Trading (OFT) seventy percent of new homes are faulty.
The OFT has been investigating the housebuilding industry for over a year and has just released its initial findings. The study not only investigated quality issues, but also covered consumer satisfaction and house supply issues relating to [...]
Royal Bank of Scotland and Barclays Raided by Office of Fair Trading
According to an article in Edinburgh’s Evening News Barclays and the Royal Bank of Scotland are being investigated for anti-competitive behaviour which results in the head offices of both banks being raided by the OFT (Office of Fair Trading).
June 8th, 2008 | Tony | 0 comments | Continued
Bank Charges Appeal
Last week Mr Justice Andrew Smith gave the banks the go ahead to appeal the ruling against them for unfair bank charges, which means that bank customers wanting to make a claim may now need to wait years and may not be able to claim at all if the banks are successful. [...]
May 26th, 2008 | Tony | 0 comments | Continued


