ABOUT WHAT CONSUMER
What Consumer empowers consumers to protect them against unscrupulous traders, to make them better informed and to take action to resolve consumer problems.
Join our Consumer Forums
Make sure your consumer complaint is heard, help others, and get advice from consumer rights experts.
Common Problems and Guides
All of us, at some point will encounter poor or even unlawful customer practice from shops, suppliers or commercial organisations in general. Knowing your rights in these situations will help you deal with unscrupulous or misinformed traders, giving you the quality and satisfaction you deserve in exchange for handing over your hard-earned cash.
Know Your Consumer Rights
Shops, suppliers and commercial organisations in general cannot always be relied on to act in a lawful or honourable way, so arm yourself with the basics of consumer law to challenge unscrupulous or misinformed traders.
One of the aims of this site it to save you money. Here you will find our top tips for saving money from cutting your utility bills to saving money by making your own bread. We also have a section in the consumer forum dedicated to saving money.
We provide guidance on some of the most common scams and how to not get caught out. From ‘dating online’ to ‘advance fee fraud’ we have guides to stop you from getting scammed. You can submit your suspected scams over at our consumer forum in the scam section.