Last week Mr Justice Andrew Smith gave the banks the go ahead to appeal the ruling against them for unfair bank charges, which means that bank customers wanting to make a claim may now need to wait years and may not be able to claim at all if the banks are successful. Millions of pounds have already been claimed back by consumers, but futher claims are on hold until the final ruling is made. Last month the OFT was given the backing of the courts to investigate the banks to determine whether they can legally charge customers high fees for unauthorised overdrafts and bouncing cheques. This may be a waste of time if the appeal is successful, an outcome which would be a real blow for bank customers unfairly charged.
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I woud like to take on HSBC….my bank manager has been extremely unprofession since she took over three years ago.
We need a revolution in banking, and they need to brought to account, none of us should be at the mercy of thier aggressive tactics.
I took out a commercial 25 year mortgage with them 5 years ago, set up by my previous manager, to buy a hotel that is now being run sucessfully as self catering accommodation for up to 22 people. In fairness there was a one year interest only period that I have managed to carry on with this arrangement, ploughing profit back into ugrading to increase profit. I did repay some capital, and I have always paid the interest on the loan, without fail.
I told her last year that I would be ready to repay capital, but I have recieved formal…repayment on demand letters that has incresed interst rates and treatened a monthly management charge for “this distressed case”, using the…I’ve broken the terms of my morgage by not repaying capital. The capital repayment terms that they now insist on are completely unworkable. They want not more than a 15 loan period, so the repayments are completely unrealistic.
This behaviour is no better than the crude money lenders of Victorian times.
I would appreciate your help and assistance to bring them to account for their dreadful lack of professionalism and bad business prctice.
Your sincerely,
Phil Smith