Damaged good - but not opened within 7 days

grizz

New Member
Oct 21, 2013
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Hi,

I bought a small motorised car for my little boy ahead of Christmas (tried to get in early).

This arrived a few weeks ago, but I only got round to opening it last night. I was gutted to see that there was significant damage to parts of the front of the car.

I called the seller today and they are stating that their policy for damages is notification within 7 days of receipt. Has anyone encountered this before? Any advice on options that I may have?

Thanks a lot,
David