Hello, I hope someone can advise me.
We have just moved into a house we bought. The previous owner installed a new kitchen about a year ago although he never used any of the appliances. The CDA gas hob and oven are brand new and I had to 'burn' the oven before I could use it.
There is a problem with the gas hob with one of the burners. It ignites when turned on but once the button is released, does not stay lit. I contacted the manufacturer originally who told me that the guarantee was with the previous owner and I would have to pay for an engineer to visit and if he could repair it I would have to pay for parts. If it could not be repaired, I would have to pay for a new hob.
I have since contacted the company who provided the kitchen and appliances and they have sent someone out to inspect. This issues was a known fault with these hobs, but it seems that that in this instance it cannot be repaired.
Do I have recourse as the buyer against the supplier under the sale of goods act? After all, the hob is not 'fit for purpose'.
We have just moved into a house we bought. The previous owner installed a new kitchen about a year ago although he never used any of the appliances. The CDA gas hob and oven are brand new and I had to 'burn' the oven before I could use it.
There is a problem with the gas hob with one of the burners. It ignites when turned on but once the button is released, does not stay lit. I contacted the manufacturer originally who told me that the guarantee was with the previous owner and I would have to pay for an engineer to visit and if he could repair it I would have to pay for parts. If it could not be repaired, I would have to pay for a new hob.
I have since contacted the company who provided the kitchen and appliances and they have sent someone out to inspect. This issues was a known fault with these hobs, but it seems that that in this instance it cannot be repaired.
Do I have recourse as the buyer against the supplier under the sale of goods act? After all, the hob is not 'fit for purpose'.