Haven't received product after buying online, and cannot contact the Online shop

Cez may

New Member
Mar 25, 2013
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Hi, I brought a special t shirt online 7 days ago from a online shop who amazon also use, I went direct as cheaper. Anyway should have arrived at the latest on Saturday 23 march. I telephoned them and emailed on thurs and Friday but no answer on email, phone just went to a sky answer phone. Just tried calling them again and nothing... Money went out of my account on day of purchase...
Can someone tell me what my rights are please, wish I had used amazon now as never had a problem up until now with online shopping.
Many thanks