I sold something online for £10.00 including p&p, it became faulty and the customer wanted an exchange. I agreed to pay the return postage and exchange but, they have sent it Special Delivery for £5.90. Do I really have to refund £5.90? It seems unfair and I’ll be losing money. Can I refund in Stamps? Thank you in advance.
Returned Goods Postage
- Thread starter Jon1985
- Start date
