I consider myself to be a "power user" when it comes to the internet. When I changed subscribers a few months ago, I specifically looked for "unlimited" cap, and good reliability, and my research came up with O2. I read through the T&Cs and they had the following regarding fair usage:
Now, I wasn't in when the call happened, so I have yet to speak to them regarding this, but I have done a little bit of maths regarding this:
I pay for: 744 (roughly) hours a month of "unlimited" broadband service
According to O2, this actually entitles me to:
46 hours high def youtube or 40 hours of iplayer type streaming or if I want to download anything at full speed, I get 13 hours.
Thats right, according to O2, using the full capacity of my broadband for a whole 1% of the month takes me over their fair usage policy, on an unlimited service.
What do I expect? Nothing. I'm sure O2 will stick to thier guns, say that its "policy" and I will end up cancelling. As much as anything I just wanted to rant. I signed up because I was specifically told that O2 was one of the few that don't do this kind of thing. I guess I just wanted to try and save a few people from signing up based on a reputation it no longer deserves.
Now untill today, I have had no problems, the speeds and reliability are great. However, today we recieved a call to say that we have been using "exessive" amounts of bandwidth. Specifically, they now consider anything over 40 GB to be excessive (Apparently we used a whole 76 GBs this month).
Now, I wasn't in when the call happened, so I have yet to speak to them regarding this, but I have done a little bit of maths regarding this:
I pay for: 744 (roughly) hours a month of "unlimited" broadband service
According to O2, this actually entitles me to:
46 hours high def youtube or 40 hours of iplayer type streaming or if I want to download anything at full speed, I get 13 hours.
Thats right, according to O2, using the full capacity of my broadband for a whole 1% of the month takes me over their fair usage policy, on an unlimited service.
What do I expect? Nothing. I'm sure O2 will stick to thier guns, say that its "policy" and I will end up cancelling. As much as anything I just wanted to rant. I signed up because I was specifically told that O2 was one of the few that don't do this kind of thing. I guess I just wanted to try and save a few people from signing up based on a reputation it no longer deserves.