Removals damages but we had insurance

thecount

New Member
Nov 24, 2010
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Ok, we moved in June and the removals damaged a load of furniture.

we reported it and it took ages for the insurers loss adjuster to come out to review.

He came out and then it took another 4 weeks for them to make us an offer of money. it wasn't enough - and we are reasonable people!

I keep chasing him and he keeps saying that he is waiting for teh insurers or "whoever" to reply.

can I get heavy with them at all? can I say anything that might make them HURRY UP?

thanks in advance.

ps - what is the point of these insurance policies?