I had a Match.com account which was up for renewal on 20th March 2011. I had not used the account for months and they have automatically taken £78 from my credit card on that date.
There was no renewal letter / email sent out.
I have tried to cancel the account and get a refund and been told 'unlucky'.
Legally do I have a period of time that subscriptions can be cancelled, especially if I have not had notification that the money is going to be taken??
There was no renewal letter / email sent out.
I have tried to cancel the account and get a refund and been told 'unlucky'.
Legally do I have a period of time that subscriptions can be cancelled, especially if I have not had notification that the money is going to be taken??