I purchased ( online) a craft item "The Slice" (it is a hand held digital die cutter) but it was faulty. I contacted the seller and eventually they agreed I should have it replaced, but I would have to send it back to their suppliers who are in Holland - I am not sure about this as if it goes missing even with insurance I am out of £120 which I paid for the item - should I send it back to the seller or do you think it would be okay to send it abroad as they have asked?
Sending it abroad - not sure - help
- Thread starter punch832000
- Start date
I bought it in Britain, have you ever tried claiming money back from the PO we are still waiting on a claim from three years ago! lol
I actually got my question answered - Under the sale of goods act 1979 (as amended) my contract is with the seller not the supplier. I sent it back today to the seller.
thanks for your interest though
I actually got my question answered - Under the sale of goods act 1979 (as amended) my contract is with the seller not the supplier. I sent it back today to the seller.
thanks for your interest though
Just for others who may wish to know, the post office provide a ervice called airsure which is like recorded delivery - but dearer 
Have a feeling it's only for Europe but I could be wrong.
Have a feeling it's only for Europe but I could be wrong.