I permitted a 3rd part company to source a Mobile Phone deal on my behalf. I provided them with all my details (inc. Bank) and the tariff I required. Within the week I had my new phone - then the trouble began.
Bill's for the service were from a company I had never heard of or dealt with, and the tariff/cost was not as I had asked of the other company - much higher.
After 3 months of promises to change the tariff and no action, and I with holding all payment. I cancelled the contract, verbally and in writing with both the service provider and the original 3rd party company.
18 months on, the service provider is threatening me with court action for the whole contract period, and has attempted to withdraw funds by direct debit from my bank account. When I requested and received a copy of the contract and direct debit- first time I had ever seen it, I discovered that it had my signatures forged on it. The 3rd party company has since gone into liquidation.
Simply, all I need to know is if the contract is enforceable. I am willing to pay for the call costs upto when I stopped using the service upon my cancellation.
Bill's for the service were from a company I had never heard of or dealt with, and the tariff/cost was not as I had asked of the other company - much higher.
After 3 months of promises to change the tariff and no action, and I with holding all payment. I cancelled the contract, verbally and in writing with both the service provider and the original 3rd party company.
18 months on, the service provider is threatening me with court action for the whole contract period, and has attempted to withdraw funds by direct debit from my bank account. When I requested and received a copy of the contract and direct debit- first time I had ever seen it, I discovered that it had my signatures forged on it. The 3rd party company has since gone into liquidation.
Simply, all I need to know is if the contract is enforceable. I am willing to pay for the call costs upto when I stopped using the service upon my cancellation.
