Warranty Misrepresentation

Dear all,

I purchased a guitar from an online retailer where it was stated on the website that the warranty for the guitar will be limited lifetime. The same is also stated on the website of official distributor for the guitar. However, after the purchase, when I reconfirmed the warranty period, the online retailer told me that it was only 1 year. I asked the retailer to confirm this with the manufacturer, this was more than a month ago. And, fast forward to now, I recently sent an email reminding the retailer for a reply to my query on the warranty period, and they came back to me confirming that the warranty is indeed only 1 year.

Well, I am disappointed because the lifetime warranty was one of main points that made me choose to buy that particular brand of guitar. I have not asked but I doubt that the manufacturer will honour the advertised lifetime warranty period on the guitar. It is now past the cooling off period and I can't return the product on those grounds. What can I do now if I want to return the guitar based misrepresented warranty period?

Further note, I am located in Republic of Ireland and the online retailer is in UK. Does this affect my statutory rights as a consumer?

Your help is greatly appreciated.

Kind Regards,
Adeline

I found out that the warranty period misrepresentation constitutes a breach in The Consumer Protection from Unfair Trading Regulations 2008 act, part 2, subsection 5, paragraph 2(a).

Refer to OPSI.gov.uk for that piece of legislation.

I will try to push this first and see if I can get anything done.

If there's anything that I ought to know, please feel free to contribute. Thanks.